Legal Terms, Refund Policy & Terms and Conditions

Acceptance of Legal Terms

 

These Legal Terms constitute a legally binding agreement between you, whether acting personally or on behalf of a business entity (“you” or “client”), and Packagesforyou.com regarding your access to, use of, and purchase of products from this wholesale website. By accessing, using, or completing any purchase through the website, you confirm that you have carefully read, fully understood, and unconditionally agreed to be bound by these Legal Terms, including all policies, conditions, and mandatory requirements stated herein.

If you do not agree to all of these Legal Terms, you are expressly prohibited from accessing, using, or purchasing from this website and must immediately cease all use. Any continued access, use, or purchase constitutes full and unconditional acceptance of these Legal Terms without exception. We strongly recommend that you save or print a copy of these Legal Terms for your records.

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Wholesale Nature of Business

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Packagesforyou.com operates strictly as a business-to-business wholesale supplier of general goods. All transactions conducted through this website are deemed wholesale and non-consumer transactions. By placing an order, the client acknowledges that they are purchasing for business, resale, or commercial purposes and not as an individual consumer.

Wholesale eligibility is determined at our sole discretion. We reserve the right to approve, reject, suspend, or terminate any account without obligation to disclose qualification criteria.

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Eligibility to Use the Website

 

To access and use this website or place orders, you must be at least eighteen (18) years of age or have reached the age of majority in your jurisdiction and possess full legal capacity and authority to enter into binding agreements. By placing an order, you represent and warrant that your access and use of the website is lawful in your jurisdiction and that you comply with all applicable laws, regulations, tax obligations, and import or customs requirements.

 

Any misrepresentation of eligibility, authority, or legal compliance may result in immediate suspension or termination of access to the website and services.

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Refund Policy

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Order Cancellation

 

Orders may be cancelled only before they enter dispatch processing. Our standard processing and shipping timeframe ranges from one to four working days. An order is considered shipped once it has been handed over to the courier or logistics provider, regardless of whether the client receives a shipping confirmation email or notification. Cancellation requests submitted after dispatch, even if delivery has not yet occurred, will not be accepted.

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Refund Method and Store Credit

 

We do not offer cash, bank, card, or payment-processor refunds under any circumstances. Any eligible cancelled order amount will be credited to the client’s account as store credit, recorded as an open or reserved balance. This balance may be used solely for future purchases on the website and cannot be withdrawn, transferred, or converted into money.

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By completing checkout, the client explicitly confirms acceptance of store-credit-only refunds and waives any right to request or initiate a monetary refund through banks, card issuers, or payment providers.

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Orders After Shipping

 

Once an order has been shipped, it is no longer eligible for cancellation or refund. Non-delivery resulting from incorrect information provided by the client or refusal to accept shipment does not constitute a failed delivery and is not refundable.

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Client Information Responsibility

 

Clients are solely responsible for providing accurate, complete, and correct information when placing an order, including names, shipping addresses, contact numbers, email addresses, and any other required details. Any spelling errors, incorrect numbers, incomplete information, or inaccuracies provided by the client are the client’s sole responsibility.

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Packagesforyou.com shall not be liable for delays, losses, or delivery failures caused by incorrect or incomplete client-provided information.

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Shipping, Delivery, and Risk Transfer

 

Ownership and risk in the goods transfer to the client upon dispatch of the order to the courier or logistics provider. Once dispatched, responsibility for delivery accuracy, receipt, and acceptance rests entirely with the client.

 

If an order is shipped to an incorrect address due to client-provided information, or if the receiver refuses delivery, the client assumes full responsibility for all resulting outcomes, including losses, delays, storage fees, or re-shipping costs.

Support and Additional Costs

 

In cases where delivery issues arise due to incorrect information or refusal of shipment, Packagesforyou.com may, at its sole discretion, provide assistance. Any assistance offered does not constitute an obligation or guarantee of resolution. All additional costs related to re-shipping, handling, storage, or third-party courier services are based on third-party charges, will be clearly estimated in advance, are non-negotiable once confirmed, and must be paid by the client before any action is taken.

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Intellectual Property Rights

 

All content on this website, including text, images, graphics, logos, designs, databases, and trademarks, is the exclusive property of Packagesforyou.com or its licensors. No content may be copied, reproduced, modified, distributed, or used for commercial or public purposes without prior written consent. Unauthorized use may result in legal action to the fullest extent permitted by law.

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Account Suspension and Termination

 

We reserve the absolute right, at our sole discretion and without prior notice or liability, to suspend, restrict, or terminate access to the website or services if a client violates these Legal Terms, applicable laws, or engages in fraudulent, abusive, or unauthorized activity.

Clients whose accounts are suspended or terminated are strictly prohibited from registering or creating new accounts under their own name, a fictitious name, or any third party’s identity. Any attempt to bypass suspension or termination constitutes a material breach of these Terms.

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Indemnification

 

You agree to fully indemnify, defend, and hold harmless Packagesforyou.com, including its owners, directors, employees, agents, affiliates, and service providers, from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of the website, breach of these Legal Terms, provision of incorrect information, refusal of shipment, violation of applicable laws, or any third-party disputes resulting from your actions or omissions. This obligation survives termination of services.

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Limitation of Liability

 

To the maximum extent permitted by applicable law, Packagesforyou.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of goodwill, or data loss. In all circumstances, total cumulative liability shall not exceed the amount actually paid by the client for the specific order giving rise to the claim.

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Governing Law and Jurisdiction

 

These Legal Terms shall be governed by and construed exclusively in accordance with the laws of the Netherlands. The client expressly waives the application of any foreign consumer protection laws to the extent permitted by law. Any disputes arising out of or in connection with these Legal Terms shall be resolved exclusively by the courts of competent jurisdiction located in the Netherlands.

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Dispute Communication

 

All disputes, claims, or concerns must be communicated exclusively through official support channels. Public disputes, chargeback threats, or complaints made through social media, public forums, or third-party platforms do not constitute valid notice and may result in account suspension.

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Right to Modify Terms

 

We reserve the right to modify or update these Legal Terms at any time at our sole discretion. Continued use of the website after any changes constitutes acceptance of the updated Terms. If you do not agree with these Terms or any future modifications, you must immediately discontinue use of the website.

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Contact Information

 

For questions, concerns, or official communication regarding these Legal Terms, please contact:
support@packagesforyou.com